Allenheath IDR-4 Troubleshooting Guide Instrukcja Użytkownika

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Troubleshooting
The troubleshooting guides are designed to be followed step by step, either by the end user or
remotely by telephone between A&H staff and the end user.
Compare screen shot pictures but bear in mind that screens may look different depending on the
settings of the computer used and the individual details of the customer’s configuration.
1. Do not assume that a lead/cable is good just because it worked last time or is new. Test leads
separately on equipment that is already working.
2. Do not assume that the network card in the computer is working just because it worked last time.
See if the computer will network with known working equipment or use a different computer with a
currently working network card.
3. Do not assume that you are using the correct network port on a computer that has more than one.
Contents
Cannot communicate p.2
MIDI does not work p.8
Unit forgets settings p.10
Routing not being stored p.12
PL unit(s) not showing on screen p.15
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Podsumowanie treści

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1 Troubleshooting The troubleshooting guides are designed to be followed step by step, either by the end user or remotely by telephone between A&

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10Unit forgets settings The most likely reason for a unit to apparently forget setting is that the update procedure has not been carried out correct

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11 3. Select the preset where the settings are being forgotten. 4. Is the device in question (EQ, level, routing etc) included in the Contents list

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12Routing not being stored 1. Open Preset manager. 2. Select and recall desired preset. 3. Open the Routing matrix 4. Select the Switch Matrix ta

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13 5. Now select the Preset Select tab and ensure the i/p 1 to o/p 1 crosspoint is GREEN. 6. Open the Preset manager. 7. Highlig

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14 8. Check the Crosspoint Levels box. 9. Click OK.

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15PL unit(s) not showing on screen PL simulators are only shown off-line. PL toolboxes are shown on & off-line. 1. Go to File, Preferences, Co

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165. Return to File, Preferences but this time click PL Options. 6. Choose the number and type of PL devices you require for the configuration and c

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2Cannot communicate This deals with direct network connection between an iDR unit and computer. Go through each step below until the anomaly is foun

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3 The following instructions refer to Windows XP. 1. Click on Start. 2. Settings. 3. Network Settings.

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4 4. Double click Local Area Connection or LAN.

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5 4. Click Properties.

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6 5. Select Internet Protocol (TCP/IP). 6. Click Properties. 7. Click Use The Following IP Address. 8. Type in the same IP address that

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7 To recap: 1. The IP address in the computer must be the same as that in the iDR except for the last digit (or block of

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8MIDI does not work Check that MIDI is selected as a communication option as follows: 1. Click File. 2. Preferences. 3. Communications Options.

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9 6. Go back to File, Preferences. 7. Select MIDI channel number. 8. Choose appropriate MIDI channel.

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